Part from our GTC for the TILLIG Online Shop

Section 4 Delivery

4.1 We shall be entitled to deliver by instalments insofar as you can be reasonably expected to accept this.

4.2 The delivery shall be made by DHL within Germany and outside of Germany. Delivery periods are shown in the following tables. The details therein are approximate; deviations are possible. Confirmation of dispatch shall be emailed to you when the goods are dispatched.  

4.3 For logistical reasons, it is only possible for us to deliver in whole packaging units. This applies above all to our rail systems in the nominal sizes H0, H0m, H0e, TT and tram rails. The packaging unit (PU) is clearly and visibly shown on the respective article.

4.4 It is not possible to deliver to a country other than that specified in the billing address. Please understand that, for security reasons, we do not carry out any shipment with differing shipping and billing addresses in different countries.

4.5 The prices quoted on the product pages include German value-added tax at the statutory rate as well as other price components.
The shipping charges shall be clearly communicated to you again in the shopping basket system and on the order page.

Shipping charges within Germany. Delivery period in business days from Monday to Saturday.
      Shipping charges
Weight/package
  Delivery period Shipment up to 5 kg 5 kg or more
  4-5 days DHL 7.50 € 13.50 €

Shipping charges outside of Germany. Delivery period in business days from Monday to Friday.
      Shipping charges
Weight/package		  
Country Delivery period Shipment up to 5 kg up to 10 kg Minimum order value
Belgium BE) 5-10 days DHL 11.90 € 13.50 € 100.00 €
Bulgaria (DG) 5-10 days DHL 22.50 € 23.50 € 100.00 €
Denmark (DK) 5-10 days DHL 11.90 € 13.50 € 100.00 €
Estonia (EE) 5-10 days DHL 16.50 € 18.50 € 100.00 €
Finland (FI) 5-10 days DHL 22.50 € 23.50 € 100.00 €
France* (FR) 5-10 days DHL 12.50 € 13.90 € 100.00 €
Greece** (GR) 5-10 days DHL 41.50 € 45.00 € 100.00 €
Italy** (IT) 5-10 days DHL 21.50 € 22.50 € 100.00 €
Ireland (IE) 5-10 days DHL 22.50 € 23.50 € 100.00 €
Latvia (LV) 5-10 days DHL 16.50 € 18.50 € 100.00 €
Lithuania (LT) 5-10 days DHL 16.50 € 18.50 € 100.00 €
Luxembourg (LU) 5-10 days DHL 11.90 € 13.50 € 100.00 €
Holland* (NL) 5-10 days DHL 11.90 € 13.50 € 100.00 €
Austria (AT) 4-7 days DHL 11.90 € 13.50 € 100.00 €
Poland (PL) 4-7 days DHL 15.50 € 18.50 € 100.00 €
Romania (RO) 5-10 days DHL 22.50 € 23.50 € 100.00 €
Slovakia (SK) 4-7 days DHL 15.50 € 18.50 € 100.00 €
Slovenia (SI) 5-10 days DHL 15.50 € 18.50 € 100.00 €
Spain** (ES) 5-10 days DHL 16.50 € 18.50 € 100.00 €
Czech Rep. (CZ) 4-7 days DHL 11.90 € 13.50 € 100.00 €
Hungary (HU) 5-10 days DHL 15.50 € 18.50 € 100.00 €

* Holland and France excluding overseas territories. Denmark excluding Greenland (GL) and Faeroe Islands (FO). Serbia excluding Kosovo. Italy including Vatican City State (VA).
** Shipment only on the mainland, no islands of Italy, Spain or Greece!

Section 5 Prices and Shipping Charges

5.1 All prices quoted in our TILLIG online shop are gross prices inclusive of value-added tax at the statutory rate and are subject to the addition of resulting shipping charges.

5.2 For every order, we shall charge shipping charges for delivery in addition to the prices quoted. The shipping charges shall be clearly communicated again in the shopping basket system and on the order page.

5.3 If we fulfil your order by delivering in instalments in accordance with Section 4 (1), you will incur shipping charges only for the first delivery instalment. If the delivery instalments take place at your request, we shall charge shipping charges for each delivery instalment.

5.4 If you effectively cancel your contractual declaration in accordance with Section 3, you may, subject to the statutory prerequisites, demand the reimbursement of charges (delivery costs) already paid for the shipment to you (cf. Section 3 (3) relating to other consequences of cancellation).
 
Section 6 Payment Terms, Set-off and Right of Retention

6.1 Unless otherwise agreed, payment shall be made in advance or via the payment processing system "PayPal". Your PayPal account shall be debited upon completion of the order.

6.2 In the case of advance payment, we shall provide you with our bank account details in our order acknowledgement and deliver the goods after having received the payment.

6.3 You shall have a right of set-off only if your counter-claims have been determined by a final and non-appealable court judgement, are at the final judgement stage or are undisputed or have been acknowledged by us in writing.

6.4 You shall only be entitled to exercise your right of retention insofar as the claims result from the same contractual relationship.

Section 7 Retention of Title

The goods delivered shall remain our property until the purchase price has been fully paid.